Please read the following guidelines carefully before submitting a refund request. Refund requests should be clear and meet the outlined criteria.

Important Notes Before Purchase

• Testing Before Buying: Request a test account to evaluate our services. Only proceed with a long-term subscription if you are satisfied.
• Internet Speed: Refunds will not be issued for slow internet speeds preventing proper service use.

Setup Support

Our team is available 24/7 to assist with setting up your service. Inability to set up the service on your device is not grounds for a refund. Please refer to our detailed IPTV setup tutorials.

Refund Eligibility

1. Selection Errors: If you mistakenly purchase the wrong service duration, submit a ticket in the Support section with the title “Create.” Our team will review and process appropriate refunds.
2. Account Expiry: Refunds are not accepted for accounts expiring within 7 days.

For any payment issues or assistance, please create a ticket in the Support section.